Our Privacy Policy:
Email Policy
Shelby Bourbon Tours and its network of tours value your right to privacy, and it’s very important to us to keep it safe. Be assured that we will not in any way sell or share any of your contact information to unknown or unaffiliated third parties. Shelby Bourbon Tours and its affiliate sites use email as one of our primary modes of outside communication with our customers. Emails that we send can address a variety of topics, including but not limited to:
Promotional emails you have opted-in to receive. Email communication regarding but not limited to orders and confirmations, status updates, or Customer service’s direct response to an inquiry
Visit These Questions for Quick Information:
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: https://shelbybourbontours.com/contact
See what data we have about you if any; Change/correct any data we have about you; Have us delete any data we have about you; Express any concern you have about our use of your data.
Security & Privacy of Sensitive Data
Shelby Bourbon Tours and its network take security very seriously, and we take precautions to protect your information. When you submit sensitive information via the website, your information is protected online and offline. Shelby Bourbon Tours does not collect sensitive information such as credit card information. Wherever you provide sensitive information (such as credit card data), that information is encrypted and transmitted securely to Stripe's integrated financial services technology. Through integrated technologies like Stripe and Auth0, we protect and secure your sensitive information with modern security services. Stripe is a PCI Service Provider Level 1 that provides the highest market security level. At the same time, we utilize Auth0 for user authentication to protect the user and our business. Auth0 uses OAuth 2 as a standard protocol to implement authorization allowing users to grant limited access to their resources on one site. Additionally, you can verify this by looking for a closed lock icon at the bottom of your web browser or looking for 'https' at the beginning of the address of the web page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone via email at: [email protected]
Data Storage and Protection
At Shelby Bourbon Tours, we are committed to protecting the privacy of our users' data. This privacy policy describes how we collect, store, and protect your personal information. Data Collection: We collect personal information from our users when they provide it to us, such as when they register for an account or fill out a form on our website. The types of personal information we collect may include name, email address, phone number, and other contact information. We may also collect non-personal information such as IP address, browser type, and device information. Data Storage: We take the security of our users' data very seriously. We store personal and non-personal data on secure servers with industry-standard encryption methods. We have implemented administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, or disclosure of personal data. Data Use: We use the data we collect for the purpose of providing and improving our services, as well as for communicating with our users. We may also use the data to comply with legal requirements or to prevent fraud. Data Sharing: We do not share personal information with third parties unless it is necessary for providing our services or as required by law. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information. Data Deletion: We retain personal information for as long as necessary to provide our services and comply with legal obligations. When personal information is no longer needed, we will securely delete or anonymize it.
Third-Party Services: We use Stripe for payment processing and Auth0 for user authentication. When you make a payment or log in to our website, your personal information may be shared with these services in order to facilitate the transaction. Stripe and Auth0 have their own privacy policies that govern how they collect, store, and use your data. We encourage you to review their policies and contact them directly with any questions or concerns.
Auth0 Data Privacy and Compliance
Newsletter Policy
For the Shelby Bourbon Tours Newsletter, the customer can unsubscribe anytime. When you unsubscribe from our network, your un-subscription will not apply to any carts you may save in the future. Suppose you have opted-in to receive our newsletter or special promotional emails, and you wish to stop your subscriptions. In that case, you can find on the SBT Newsletter Email, and its network of stores unsubscribe information at the bottom of each email promotion or newsletter we send you or contact us directly. If you have any questions or concerns regarding our emails and newsletter privacy policy, send us an email at [email protected] or contact customer service at 1-502-216-4530 M-F 5am-6pm EST. On occasion, Shelby Bourbon Tours will notify you (the customer) of special promotions or offers. This communication is based on a number of factors, which include but are not limited to:
Your touring history Shelby Bourbon Tours.
Privacy Policy Change Notification.
Please be aware this privacy policy may change from time to time. Please check this page occasionally for changes. When we change our privacy policy we automatically notify our customers.