Shelby Bourbon Tours FAQ:

Something isn't working correctly on the Website. What should I do?

What services does Shelby Bourbon Tours provide?

Why do I have to sign in?

I did not receive confirmation email after checkout, what do I do?

How do I schedule a tour of the distillery?

Does Shelby Bourbon Tours offer Military, Law Enforcement, or First Responders discount?

Up till what time can I cancel a tour? How do I cancel a tour?

What are some other Tours available in Kentucky?

How do I advertise my Distillery, Rental, or Event with Shelby Bourbon Tours?

How long does a one-day tour take, and can you have a multi-day tour?

What are the prices of the tour based on?

Looking to tour New Riff Distilling?

Quick & Easy Cancelation

Flexible Cancelation

Please give us a 48-hour notice and receive your money back. Cancellations are easy; if you made a reservation within our PRESELECTED TOURS, email us your name, the date of your tour, and your tour order number. If you made a CUSTOM TOUR reservation, email us: the tour's name and your name. We will confirm your cancellation, and a refund takes about a week to appear on your statement.